Privacy Policy

Things you give us

• Your email address and password (or your Google sign-in).
• The phone number of your check-in line.
• The keypad codes you enter on that line — typically an ID number and a PIN — and the pauses between them.
• The mobile number you want your result texted to, and your consent to text it.
• The time of day and time zone for your call.

Things the service creates

• Audio recordings of the instruction message your check-in line plays, captured after your codes are entered.
• Written transcripts of those recordings — the text we send you.
• A record of each call: when it ran, whether it succeeded, and what went wrong if it didn't.
• Your SMS consent record: the number, the exact wording you agreed to, the date and time, and the IP address and browser you used.

Things we never ask for

We do not collect your case number, your charge, your probation officer's name, your court, your address, your Social Security number, or your date of birth. We have no reason to, so we don't.

Using TestCheck implies you are subject to court-ordered or supervised check-ins. We treat that as sensitive personal information: it is never used for advertising, never sold, never shared with data brokers, and never disclosed to anyone except the service providers listed below who need it to make your call work.

• To dial your check-in line and enter your codes at the right moments.
• To record and transcribe the instruction message so we can send it to you.
• To text you that message, and to alert you when a call fails.
• To bill your $10/month subscription and to keep your account secure.
• To prove you consented to the texts, if that is ever questioned.

We do not use your recordings, transcripts, or codes to train AI models, build profiles, or generate any product other than your own daily message.

We use a small number of service providers. Each gets only what it needs:

• Telnyx — places the call, sends the keypad tones, stores the audio recording, and delivers your text. Sees your check-in number, your codes, your mobile number, and the recording.
• OpenAI — converts the recorded audio to text. Sees the recording audio. It does not receive your name, email, phone number, or codes.
• Supabase — our database and sign-in provider. Stores your account and configuration.
• Square — processes your subscription payment. We never see or store your full card number.
• Railway — hosts the application.
• Our email provider — delivers account emails and failure alerts.

We do not send anything to your probation department, your court, your officer, or any law enforcement or government agency. We would only disclose data if compelled by a valid legal order, and we would tell you unless legally forbidden from doing so.

We keep your account, configuration, call records, recordings, and transcripts for as long as your account exists, so that you can review past calls and so we can show what happened if a call is ever disputed.

We want to be straight with you about this: we do not currently run an automatic deletion schedule. Your data stays until you ask us to delete it or you close your account. If that matters to you, email us and we will delete your recordings — we'd rather tell you the truth than quote you a retention window we don't enforce.

Your SMS consent record is kept for as long as we may need to demonstrate that you opted in, even after you stop the texts, because that record exists to protect you as much as us.

You can play back any call's recording from your dashboard. That link is checked against your account on every request — the raw provider URL is never exposed to a browser, so nobody can guess or share their way into your recordings.

• See it — ask us for a copy of everything we hold about you.
• Delete it — ask us to delete your recordings, your transcripts, or your whole account.
• Correct it — edit your configuration yourself any time, or ask us.
• Stop the texts — reply STOP to any message. See our SMS terms.
• Cancel — end your subscription from your dashboard at any time.

Email support@taskesc.com or use our contact form. We aim to respond within 30 days. Depending on where you live you may have additional rights under laws such as the CCPA — we honor those requests regardless of where you live, because drawing that line would be petty.

Traffic is encrypted in transit. Your data is scoped to your account at the database level, so one user's query cannot reach another user's rows. Payment webhooks and call webhooks are cryptographically verified before we act on them. We never log your codes or your card details.

No system is perfect. If we ever discover a breach affecting your data, we will tell you promptly and plainly.

TestCheck is not intended for anyone under 18 and we do not knowingly collect data from minors.

If we change this policy in a way that affects what we collect or who sees it, we will update the date at the top and notify account holders by email. We will not retroactively reduce your protections without telling you.

Elipsion Group Holdings — support@taskesc.com.

TestCheck is not a law firm and nothing here is legal advice about your case.